Do you have energy bill arrears that you cannot afford to pay back?
Struggling with energy debt?
If you’re struggling with debt, it can be difficult to know where to turn.
Support is available from Trust funded money and energy projects, local advice centres or online at www.turn2us.org.uk, www.StepChange.org and on the Citizens Advice national website.
Resources on our website also include the Better Off Calculator or energy saving tips.
Our Grants
The Individual and Families Fund
This fund is open to prepayment meter customers of any energy supplier.
Eligibility criteria:
- You live in England, Scotland or Wales.
- Prepayment customers must owe between £50 – £1,700 in energy debt.
- British Gas customers – your account balance will be verified with British Gas as the time of assessment and if they exceed the total combined arrears threshold of £1,700, your application will be declined. Please continue to maintain your payment arrangement whilst your application is in progress.
- You have not received a grant from the British Gas Energy Trust within the last 2 years.
- You have a household income of less than £20,328 or someone in the household is registered disabled and receives a disability benefit or receives Carers Allowance or has 3+ children.
- You are seeking a grant to clear outstanding debt on a current energy account in your name and place of residence. We cannot consider applications for closed accounts (I.e. if you have moved home or changed supplier).
- You have received help from a money advice agency or used our trusted partner’s self help Benefit Calculator tool within the last 6 months.
If you meet all the above criteria you may be eligible for a Trust grant, click here to apply for a grant.
British Gas Energy Support Fund
The British Gas Energy Support Fund is closed.